Delivery + Shipping
Delivery within Germany is usually 3 to 5 working days. For processing and delivery worldwide, we usually charge around 9 to 14 days (depending on country).
The shipping costs within Germany amount to 4.90 EUR. From a purchase value of 50 EUR we send free of charge. The shipping costs throughout Europe amount to 14.90 EUR. From a purchase value of 50 EUR we send free of charge. Please feel free to contact us at any time if you are unsure how high the shipping costs are to your country. We can adapt and calculate it exactly for you - worldwide.
We grant a right of return of 14 days after receipt of the package on all orders. We only accept returns for new and unworn goods. In the event that the goods are damaged upon arrival in our returns warehouse, we will send them back to you. Items with individual special requests (personal engravings or other individualizations) are excluded. Please check the content and condition of the goods immediately upon receipt.
How to send the goods back to us:
• Contact us with questions or return requests at email@example.com and we will send you a cancellation form.
• Fill out the cancellation form and send it back to us together with the goods. Please be sure to include your order number, as well as your postcode and email address
• Post sufficient postage on a padded envelope and carefully pack the piece of jewelry.
• After we have received your package, we will refund the amount to your account.
The returns must be sent to the following address:
Römischer Ring 10
60486 Frankfurt am Main
Do you still have questions? Write to us directly via: Email, Instagram or Facebook Messenger